Customer service

e-sample guide

Here you can register for our e-sample guide and create orders.

Note: Please do not use internet explorer for this.



We are happy to provide you an instruction to create your order in only 6 steps:

As soon as you have created an account, you can log in and start placing the order.


Once you have completed your order, print it out, sign it and enclose it with your samples. Please note that the order only becomes binding upon physical receipt.


If you need help or further information, please do not hesitate to contact us

Simone Kirchner

+49 9708 9100-731

Christina Appel

+49 9708 9100-711